Privacy statement

Welcome to As the protection of your data is very important to the City of Wiesbaden (hereinafter referred to as the “service provider”), we would like to inform you about the data we will collect when you visit our website and the purpose of such processing. You will generally be able to use the website without providing any personal data. Your personal data will only be collected and processed if you decide to use one of the services offered on our website, such as a subscription to our newsletter or our virtual town hall. In such cases, your data will only be collected and processed to the extent necessary for the contractual purpose.

Your personal data will always be processed in accordance with the European General Data Protection Regulation (GDPR) and the German and Hessian data protection regulations.

If you use our online forms, your data will be transferred via an SSL-encrypted connection. We have taken comprehensive technical and organisational measures to protect your personal data against unauthorised access and misuse. Our security measures are regularly reviewed and adapted in line with the latest technological developments. Our employees are contractually obliged to maintain confidentiality.

Controller as defined by the GDPR

City of Wiesbaden
Municipal Authorities
Schlossplatz 6
D-65183 Wiesbaden
Tel.: +49 611 / 3-10

Contact details of the data protection officer

Data Protection Officer of the City of Wiesbaden
Wilhelmstraße 32
D-65183 Wiesbaden
Tel.: +49 611 / 31-3091
Fax: +49 611 / 31-3955

More information on the data protection officer

Collection of general data and information

Whenever you access and its micro-sites, and whenever you access a file, the following data will be saved in a log file: your anonymised IP address; the date and time; the URL of the pages you visit; the status code of the web server; the volume of data transferred in bytes; the URL of the website that you visited previously; and your web browser. This data is not personal and cannot be used to identify visitors to our website. It will only be used for the purpose of data security and troubleshooting; it will not be disclosed to third parties. The log files will be deleted after eight days.

The service provider reserves the right to activate full access logging for a limited period in the event of the manipulation or attempted manipulation of the website.

Contact form

We will collect personal data (e.g. first and last name, email address) if you enter your data voluntarily in a contact form to get in touch with us. We will only use any personal data we receive in this way for the purpose for which you provide it when contacting us. Your details will be provided in an explicitly voluntary manner and with your consent. If you provide your contact details (e.g. email address, phone number), you will also allow us to contact you via those communication channels to respond to your enquiry. Your data will not be used or stored for any other purposes or disclosed to third parties.

Third-party services

Our website also features services from other providers (mainly via links). We cannot rule out the use of cookies for such online services. We have no control over this. Please refer to each provider’s privacy policy for more information on the use of cookies and the collection and processing of data.

More information on each provider’s privacy policy can be found here:

Google’s privacy policy

Your rights

You have a right of access (Art. 15 GDPR), the right to rectification (Art. 16 GDPR), the right to erasure (Art. 17 GDPR), the right to the restriction of processing (Art. 18 GDPR), the right to object (Art. 21 GDPR) and the right to data portability (Art. 20 GDPR). You also have the right to lodge a complaint with a data protection supervisory authority in accordance with Art. 77 GDPR.

Information on online dispute resolution

The following information on online dispute resolution is provided in accordance with Art. 14 (1) of the European Regulation on Consumer ODR: An online dispute resolution platform is provided by the European Commission here: